Returns & Exchanges
At Mingle, we want you to love every bite, but due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect. Please contact our support team within 7 days of delivery to resolve any issues with your order.
Document the Issue
Take clear photos of the damaged product or incorrect item, including the original shipping label and packaging.
Contact Support
Email our team at support@minglefoods.com with your order number and the photos you captured to initiate your claim.
Verification Process
Our quality assurance department will review your request within 48 hours to confirm the eligibility for a refund or replacement.
Resolution Delivery
Once approved, we will ship a fresh replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing